EU Privacy Policy

This Privacy Policy outlines how GHelper collects, uses, and protects personal data of users residing in the European Union, in compliance with the ePrivacy Directive and the General Data Protection Regulation (GDPR).

1. Who We Are

Our official website is https://ghelper.co. For all privacy-related inquiries, you may contact us at support@ghelper.co.

2. Types of Data We Collect

We may collect and process the following data:

  • Basic contact data (e.g., your email if you contact us)
  • Technical data (e.g., IP address, browser type, device ID)
  • Usage data (e.g., how you interact with the site)
  • Cookies and similar technologies (for functionality and analytics)

3. Why We Process Your Data

  • To respond to your inquiries and provide support
  • To improve website performance and monitor security
  • To comply with legal obligations
  • To analyze visitor behavior (in anonymized or aggregated form)

4. Legal Grounds for Processing

We rely on the following legal bases to process your data:

  • Consent (e.g., accepting cookies)
  • Performance of a contract (e.g., customer service)
  • Legal obligation (e.g., for accounting or security compliance)
  • Legitimate interest (e.g., preventing fraud or abuse)

5. Your Rights Under EU Law

As an EU resident, you have the right to:

  • Request access to your data
  • Rectify inaccurate data
  • Erase your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

6. Data Transfers Outside the EU

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent protections.

7. Cookies and Tracking

We use cookies for site functionality and performance analytics. You may decline or manage cookie preferences via your browser settings. Learn more in our Cookie Policy.

8. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law.

9. Contact

If you have questions about this EU Privacy Policy or would like to exercise your rights, please contact us at support@ghelper.co.